Life Begins At » Four steps to deliver an authentic apology
Lifestyle

Four steps to deliver an authentic apology

authentic apology

We teach our children to say sorry if they’ve done something wrong, but how good are we at apologising ourselves? A lot of people don’t know how to apologise well and delivering an inauthentic apology can do more harm than good. So, what should you consider when you apologise and how do you do it in an authentic way to someone?

Step One for an authentic apology

1. Before you apologise reflect on the situation so that you’re clear on what you’re apologising for.

READ RELATED

Step two for an authentic apology

Own what you did fully, without any ifs or buts. A ‘but’ after an apology is often a justification for what you did or to blame the other person for your behaviour.

Step three

If you make a promise, make it one you intend to keep.

Step Four

Keep your word or your apology won’t mean much to anyone.

Remember an authentic apology could change a relationship for the better. We are never really taught how to apologise or even how to do it well. We often mimic the behaviour of our parents or others close to us but we seldom know the best strategies.

By applying our four steps to an apology, you just may make a difference in another person’s life and develop your friendship further. It’s got to be worth a try!

Read more great content at Life Begins At

About the author

Lisanne Iriks - Conflict Resolution Expert & Mediator

Add Comment

Click here to post a comment